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COVID19 Circuit Breaker Operations

In light of the Prime Minister's announcement on 4th April 2020, please find below our latest operational update:

Subsidised Home Care Services - OPERATIONAL

  1. Our Home Care services will continue to operate during the COVID19 Circuit Breaker. Please call us at 6536 0086 or email us at [email protected] for any enquiry
  2. All clients and staff who have travelled overseas will be required to serve a Stay Home Notice from the day of arrival in Singapore.
    Service will not proceed for these clients until the end of the 14-day period. 
  3. All home care staff who are feeling unwell and/or display symptoms are to report to the Home Care Management team and see a doctor immediately.
  4. All clients will be screened before start of the scheduled service.
  5. All staff attending to clients are required to wear surgical masks at all times during service, on top of Personal Protection Equipment used in their daily course of work.

Live-In Caregivers - PARTIAL OPERATIONS

  1. It is currently challenging to bring Live-In Caregivers from Overseas to Singapore (so delays are to be expected), however we are still able to process transfers of Live-In Caregivers who are already in Singapore.
  2. Our team will be working remotely during the COVID19 Circuit Breaker. 
  3. Please call us at 6536 0086 or email us at [email protected] for any enquiry. 

Day Care Centres - CLOSED

  1. Our Day Care Centres will be closed from April 7th 2020 to May 4th 2020(inclusive)
  2. We will be calling all our Day Clients before end of April 6th to make alternative arrangements with them
  3. Our phone lines and customer service will remain open (operating remotely) during the Circuit Breaker period. Please call us at 6536 0086 or email us at [email protected] for any enquiry.
Suggested Activities for Home-Bound Seniors : please click here

 

While the COVID-19 situation is on-going, we will continue to work closely with our clients and their families to ensure continuity of care services.

Thank you for your kind understanding and cooperation.

Updated on April 6, 2020