call 24/7 +65 6536 0086
call 24/7 +65 6536 0086

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How We Work With You

 

Caregiving Consultation
1
When you call us, we schedule a Home or Hospital visit to assess the Patient.
Our Caregiving Consultant needs to fully understand the patient's condition, and any specific request you may have.
Identify the best specialised caregiver for you
2
We identify the Best Specialised Caregiver for your need, Based on the Patient’s specific condition, but also on his / her interests. A good personality match is very important for the patient’s morale and well being!
Decide on level of support needed
3
You decide on which level of support you require, and sign our Caregiving support contract

You can either get support 6 or 7 days a week. If you decide on 7 days a week, we will provide a local respite Caregiver for you, when your regular Caregiver is off or away on leave (at additional cost)
Specialised caregiver starts working at your home
4
Professional Home Training provided by our Nursing Trainer
Our Nursing Trainer visits you in the first weeks of service, to make sure that everything is going smoothly. The Trainer goes through the Care Plan with the Caregiver and relevant skills are reinforced.
On-going quality control and support
5
You can call our hotline whenever you need, we will do our best to address any issue promptly

We also provide regular support and sunday trainings to our Caregivers, to give them an opportunity to refresh and reinforce their skills, and to make new friends.